Review Email notifications
Cognidox sends email notifications about review requests, cancellations, and responses
When a review or approval request is made in Cognidox, an automatic email notification is sent to the designated reviewers. This email contains essential information to help the recipients take appropriate action.
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Contents of a Review Request Email
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Requester Information
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The email displays the name of the person who initiated the review request.
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It also includes any comments they provided when sending the request.
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Action Links
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Open the File: This link downloads the document from Cognidox so that it can be opened in its native application (e.g., Word, PDF, etc.).
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Document Details Page: This link takes the recipient directly to the document details page in Cognidox, where they can view document history and other metadata.
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Review Comments: This link allows the reviewer to jump directly to the section where they can add or view comments related to the review process.
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Deadline & Reviewer List
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The email specifies a deadline by which the review should be completed.
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It also displays a list of other individuals who have been asked to review the document.
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Review Cancellation Emails
If a review request is canceled, Cognidox sends out a cancellation email to notify all involved parties. This email contains:
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A message explaining why the request was canceled.
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A link to the document (if still needed for reference).
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The cancellation comments from the original requester.
Review Response Emails
When a reviewer responds to a review request, their feedback is included in an automated email sent to the requester and other relevant users. This email contains:
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The reviewer's decision (e.g., request for updates, approval, or rejection).
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Any comments they provided.
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Links to view the updated document or check other reviewers’ responses.
In cases where multiple people are reviewing a document, users can track progress by checking who has submitted feedback and who has yet to respond.
Consistency in Cognidox Emails
Most emails from Cognidox follow a similar format, making it easy to quickly understand their purpose and take the necessary actions. Whether it's a review request, cancellation, or response, users can efficiently navigate their review tasks through the provided links and information.