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Adding Categories in Cognidox

Adding multiple categories and sub-categories with the System Importer plugin

This article explains how to access the System Importer plugin and use a category Structure File to add to your existing Cognidox categories. It also explains how to add a single sub-category, and change the displayed sort order.

Note: You can only add categories and sub-categories using this method. You can't delete or move categories this way (other knowledge base articles deal with this).

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What's in this article?

You'll find the following information in this article:

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Importing a new category structure

You can add multiple categories and sub-categories by importing a structure file.

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To import multiple categories/sub-categories:

  1. From the Cognidox home page, open the Cognidox Categories portlet and click Import structure.
  2. Download, edit and save one of the provided Structure files. (You can only add new entries. If you rename or delete lines in the file, Cognidox will ignore those changes on import.)
  3. Drag and drop your save file onto the Structure File field and click Upload Structure File.

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Adding a single sub-category

In this section we'll explain how to use the Manage Category option to add a single sub-category. We'll also change the sort order of the sub-category.

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To do this:

  1. In your target sub-category, click Manage this Category and display the Sub-Categories tab.
  2. Enter a sub-category name, a subtitle (which can be used to Search for categories).
  3. If you want the new sub-category to be sorted in a different way from the default (i.e. alphabetically by name), enter something in the Sort order name field. There's more in this help topic.
  4. Click Add Sub-Category

Related information

Importing folders as sub-categories

Cognidox can add sub-categories automatically if you import folders and documents by uploading a zip archive.

  • Search the knowledge base for the article on Importing files
  • See this topic in the online help.

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Deleting/moving sub-categories

The System Importer plug-in and Structure File can only add to your existing category structure. See the following help topics for how to delete, move and rename sub-categories:

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